BIG Pharmacyhas grown progressively from a neighbourhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over a hundred outlets throughout Malaysia.
Are you passionate in providing a great customers’ experience and educating customers to “BeInGoodhealth”? If yes, we want you to join us and grow with our BIG family!
大西药行逐步发展为马来西亚领先的药行连锁店之一。 我们正在迅速扩展至整个马来西亚，而且拥有一百多间分行。
您是否热衷于提供出色的客户体验并教育客户“保持良好的健康状态”？ 如果是，我们希望您加入我们并与我们的大西家庭一起成长！
Job Responsibilities:
- Provide professional advice and service in pharmaceutical care as well as general advice on health and beauty care to customers.
- Assist the pharmacist in dispensing drugs and other duties.
- Be an ambassador of BIG Pharmacy in providing great customer experience.
- Attend to customers’ inquiries in a professional manner, helping customers in identifying and purchasing required products.
- Engage customers in a friendly conversation and suggestive up selling.
- Ensure product display and visibility according to merchandising and inventory guidelines.
- Manage and monitor inventory, stock, and expired products.
- Ensure stock availability and provide alternative if necessary.
- Keep up to date with current promotions and displays.
- Assist on goods receiving, replenishment and stock take.
- Maintain store cleanliness and security at all time.
- Able to do cashiering tasks.
- Any other ad-hoc tasks as and when assigned from time to time.
Job Requirements:
- Possess minimum Diploma in Pharmacy or equivalent (candidates without related qualification shall be considered as Sales Assistant role).
- Good interpersonal and communication skills.
- Having a friendly and engaging personality.
- Outspoken, strong customer service skills and sales-oriented mindset.
- Required language: English, Bahasa Malaysia (those with Mandarin language skill will be an added advantage)
- Able to work on shifts rotation, weekends, and public holidays.
Benefits (员工福利):
- Competitive salary package (高工资)
- Monthly incentives and allowances (每月奖励和津贴)
- Yearly bonus and salary increment (年度奖金和加薪)
- Products and skills training (产品和技能培训)
- Career progression and personal development (职业发展和个人发展)
- Company E-Doctor services (线上医生服务)
- Staff purchase (员工购买优惠）
- Annual leave and medical leave (年假与病假)
- EPF, SOCSO, EIS (公积金，员工社会保障基金，员工保险计划)