Medical Assistant (office based)

Established since 2006, BIG Pharmacy Healthcare Sdn Bhd has grown to become one of the largest retail pharmacy chains in Malaysia with presence in Klang Valley, Johor, Seremban and Melaka. As part of the Group’s plan to expand in the southern region of Malaysia, the Group merged with RedCap Pharmacy in year 2018 and the combined entity now has more than 70 BIG Pharmacy outlets throughout Malaysia.. The group is poised for expansion nationwide with its strong management team, wide product range, and institutionalised pharmacist training program which formed the foundation of our successful business model.

    Job Responsibilities:

    • As information centre and provide timely support/ medical advice/ recommendations to customer regarding rehab products, promotions & services.
    • Handle rehab customer service inbound calls enquiries.
    • Responding to complaints from customers and giving after-salessupport when requested.
    • Promote and liaise with customer for delivery / servicing appointment.
    • Able to work on shift (in between retail hours).

    Job Requirements:

    • Minimum Diploma or Degree in any related flied.
    • Previous job experience in healthcare industry will be added advantage.
    • Mature with pleasant personality, tactful and has good interpersonal skills.
    • High level of initiative & able to work independently.
    • Possess a positive and can-do attitude.
    • Possess own transport and willing to travel.

        Employment Type:  Full Time