Business Intelligence Analyst

Established since 2006, BIG Pharmacy Healthcare Sdn Bhd has grown progressively from a neighborhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over 300 hundred outlets throughout Malaysia. Big Pharmacy is the fastest growing community pharmacy in Malaysia. The group is poised for expansion nationwide with its strong management team, wide product range, and institutionalised pharmacist training program which formed the foundation of our successful business model.

Job Accountabilities

  • To develop and design dashboard and reports delivered through Qlik Sense and NPrinting.
  • To work together alongside project team and ensure the deliverables is within the timeline.
  • Providing technical solutions for complex IT requirements and create conceptual architecture diagram and process flow.
  • To manage and support regulatory reporting operations to ensure submission done within timeline and expected quality.
  • To manage ACR for system enhancement (source systems/data enrichment, report automation, more controls), change request and issues fixing within stipulated timeline and quality.
  • To prepare business, functional and technical documentation related to Business Intelligence solutions.
  • To work closely with Business Analyst and Solution Architect in BI solution.
  • To perform unit testing, integration testing and provide support to users during UAT Phase.
  • To schedule and monitor Qlik jobs in Qlik Sense Management Console.
  • To schedule and monitor NPrinting jobs in Qlik NPrinting Console.
  • Perform administrative and support work (license, recovery, rerun jobs)
  • To manage and support other systems that integrated with Qlik on their activity.
  • Other IT related jobs assigned by your superior.


  • Bachelor Degree in Information Technology (IT) / Computer Science / other IT related Fields
  • More than 5 years of working experience in IT especially on banking and data management area
  • More than 2 years in experience in QlikView/ QlikSense, SQL (Structured Query Language) and Nprinting (mandatory)
  • Sound knowledge and experience in application development and implementation in different phases of Software Development Life Cycle.
  • Good communications and collaboration skills with all the respective stakeholders
  • Basic knowledge in IT Technical Support is an added advantage
  • Basic knowledge in finance or regulatory reporting is an added advantage
  • Knowledge in SAP is an added advantage.

  Employment Type:  Full Time